BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. This role will require being full-time onsite at our Toronto office to support collaborative team dynamics and cutting-edge problem-solving. BitGo is looking for a design leader who still designs. You will manage and mentor the design team, own the design system, and sit next to the Chief Product Officer on business strategy. You will carry your own design surfaces and ship them, alongside leading the team. Expect roughly 50% hands‑on IC work to start, decreasing as the team scales. We are not a design-forward company today. We intend to become one, and we want you to lead that shift. The design team is small, senior, and self-sufficient. They are running at capacity, which is part of why this role carries real IC load: you will pick up the retail mobile experience and design system rather than distributing that work across a team that is already full. Your own design work. You will own surfaces directly and ship them at the quality bar you are asking of everyone else. Design's standing in the company. Amplify the team's visibility, voice, and strategic impact. Represent design in strategy, roadmap,



and architecture conversations, and push for the client experience when nobody else in the room will. Shape long-term roadmaps with PMs so the team builds toward a direction instead of absorbing late changes. The design system. Translate company strategy into a system flexible enough that teams ship scalable experiences rather than one-off patches. Systems design. Our platform spans seven product areas with shared primitives
- accounts, wallets, assets, entitlements, approvals. Design the system, not the screen. Establish UX and systems thinking as a practice the whole organization runs on, not a stage a design team owns. Product managers, engineers, and business leads should be able to frame a client problem, map the system it lives in, and evaluate a solution against real client needs. That is how we ship value to every client type we serve, in every market we operate in – rather than a set of features that work for the loudest account. Establish the processes a small team needs to move fast without losing quality: critique, documentation, design review, and clean handoffs with engineering. Set the quality bar and hold it, including for AI-assisted work. Technical depth. Read a technical design, understand the constraint, and decide with engineering where to compromise, where to hold, and where a broader change is worth the cost.



Get into the mechanics with the team on the hard edge cases – the crypto ones and the design ones. The face of design. Be present and known internally, and represent BitGo design externally with clients, partners, and candidates. the design system has a clear owner, a versioned component library, and measurable adoption. You have shipped design work of your own that the team points to as the standard. Every designer knows what their next level requires and has work that supports getting there. design is in the room early on strategy, not late on execution. Product and engineering partners frame problems in client terms without being asked. At least one flagship surface has shipped with a coherent, systemized experience clients notice. Experience leading design in financial services. Digital assets, or another domain of genuinely complex technical flows, strongly preferred. You have built and owned a design system at scale, not just used one. You are shipping design work today, not describing work you shipped four years ago. Deep in UX. Strong product thinking, logical reasoning, and decisions grounded in data rather than taste alone. You care about how the team is doing, not only what it ships. Comfortable with APIs, data models, and engineering trade‑offs. You can hold a position with a Chief Product Officer, an engineering lead, or a client, and change your mind when the argument is better. Turning a technical, compliance‑heavy platform into a design‑led one is the appeal, not the obstacle. Regulated environments: broker‑dealer, trust company, bank, or qualified custodian. Experience with complex permissioning, approval workflows, or multi‑entity account structures. Design leadership at a company that went through the same shift you would lead here.

📌 Head of Design, Product Design (Toronto)
🏢 Bitgo
📍 Toronto