Lead ABB Robotics Canada’s hybrid service organization through strategy, financial management, and operational improvement. Drive profitable growth while optimizing service resources and customer outcomes.
As Service Manager, you will implement service strategy and manage day-to-day operations within ABB Robotics Canada. You will own unit P&L; performance, guide service productivity, develop offerings, and support customer engagement. The role reports to the Business Manager
- Operations and Portfolio.

Key Responsibilities

Create and implement service strategy with managementMonitor P&L;, productivity, investments, and customer satisfactionImprove existing services and develop recent offeringsBuild customer relationships alongside sales teamsGuide and develop direct and indirect reportsRequirements:
12+ years managing service or aftermarket operationsRobotics industry experience is an assetExperience managing budgets, P&L;, and operational KPIsSuccess developing high-performing customer-focused teamsStrong leadership, communication, and stakeholder management skillsApply service leadership, P&L; expertise, and customer relationship skills to advance ABB Robotics Canada’s hybrid operations.
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📌 Robotics Service Operations Manager (Winnipeg)
🏢 ABB
📍 Winnipeg