Shape customer outcomes through LSEG Pricing & Reference Services, combining value planning, adoption strategy, and financial data knowledge.
This Senior Associate Customer Success Manager serves as a trusted advisor to leading financial institutions. You will create Value Plans, clarify customer objectives, and guide organizations toward stronger use of LSEG services. The position connects customer discovery, solution education, risk mitigation, and commercial expansion.

Key Responsibilities

Create and track customer Value Plans and objectivesLead discovery on data needs, delivery, and workflowsEnsure customers maximize returns from licenses and contractsIdentify up-sell and cross-sell opportunities with partnersManage issues, escalations, and cross-functional ownershipRequirements:
Five-plus years of commercial B2B customer experienceUnderstanding of pricing, reference data, and data governanceExperience with APIs and cloud-based data deliveryStrong presentation, facilitation, and communication skillsStrong project management and problem-solving skillsUse consultative customer management and PRS expertise to help financial institutions achieve measurable LSEG solution value.
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📌 Pricing And Reference Services Success Manager (Winnipeg)
🏢 LSEG
📍 Winnipeg