Coordinate Caterpillar equipment repairs and maintenance as a Service Advisor with Toromont Cat, managing schedules, work orders, and customer support.

This full-time, permanent Service Advisor position supports technicians, supervisors, MSRs, and PSSRs throughout service operations. You will update Service Scheduler, arrange machine repairs and preventative maintenance, manage documentation, and support invoicing processes. The role requires post-secondary education and at least five years of service operations experience.

Key Responsibilities:

- Update and manage Service Scheduler accurately and promptly
- Schedule machine repairs and preventative maintenance for technicians
- Coordinate deadlines with supervisors, MSRs, and PSSRs




- Support customers during and after machine repairs
- Review work in progress for invoicing and KPIs

Requirements:

- Minimum post-secondary education
- At least five years of service operations experience
- Protected, environmentally sound, and healthy work behaviours
- Ability to manage service documentation and work orders
- Ability to coordinate multiple service requirements accurately

Bring service operations experience, scheduling expertise, and customer support skills to Toromont Cat’s Caterpillar equipment service team.

📌 Caterpillar Equipment Service Advisor (Greater Sudbury)
🏢 Toromont CAT
📍 Greater Sudbury