A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and up-to-date sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Company Description

A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence

Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

Recent Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future,



our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Specific Roles and Responsibilities That Create the Essential Toronto Experience:

The Security Supervisor is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They works 12 hour night shifts, to be present in the absence of the Security Director. They will be responsible for the Security Service Control Centre and Supervision / Dispatching Security Officers. They will act as a member of the Emergency Response Team, coordinating the security response to fire, accident, safety concerns and calls for medical assistance. The Security Supervisor ensures that any violation to law or hotel policy is investigated and duly addressed.

- Supervision of Security Control Center
- Supervision of Security Agents
- Assist in overseeing the safety and security training of all colleagues.




- Assist in managing the security department’s day to day operations.
- Ensure Emergency Response Coordination.
- Dispatch and Control Center Alarm Monitoring.
- Ensure access the hotel’s various access points are controlled and if required staffed
- Ensure loss prevention protocols are being utilized consistently and routinely
- Ensure the systems the security team rely on are functioning and maintained: CCTV, door alarms, panic buttons, etc…
- Maintain Lost and Found procedures and integrity
- Review and ensure completion of Daily Security Report
- Ensure BEO’s and related security requirements are completed and invoices are tracked and paid
- Assist with VIP movements when required
- Contract Security and Toronto Police ordering and coordination.
- Ensure score and synergy tickets are accurately completed
- Audit daily security patrols and deficiencies
- Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock system
- Convention/Hospitality awareness and security preparation.
- Assign resources as need for large events/parties/Galas/Conventions. Prepare and plan in advance for all major events.
- Correcting and reporting of fire hazards, health and safety hazards
- Knowledge and application Municipal, Provincial, and Federal statues with attention to the Trespass to Property Act.
- Other duties as assigned by the Director of Security & Emergency Management

Qualifications

- Valid First Aid and C.P.R. certificates
- Valid Ontario Security License
- Five years’ experience in security and safety of property and people, preferably in a hotel
- Excellent organization skills, written

📌 Security Supervisor (Toronto)
🏢 Fairmont Hotels and Resorts
📍 Toronto