D2L is a cloud company transforming education and the future of work, seeking a VP of Customer Support, Community, and Knowledge. You will define and execute a cohesive strategy for Administration and End-user Support, Community content, and localization, ensuring exceptional customer outcomes worldwide.
You will recruit, coach and guide a global team, optimize staffing and budgets, and collaborate with Product, Engineering and Sales to drive revenue retention and satisfaction.
📌 Chief of Global Support, Community (Kitchener)
🏢 D2L
📍 Kitchener