Lead end-to-end organizational change for RBC IS strategic initiatives in Toronto, covering process, technology, people, and adoption.

As Manager, Change Management, you will define strategy, lead delivery, and oversee change plans across selected projects. Your work connects stakeholder analysis, impact assessments, training, communications, and target-state process design. You will help internal and external stakeholders adopt enhanced processes and controls.

Key Responsibilities:

- Develop organizational change management methodology, strategies, and plans
- Lead stakeholder analysis, readiness assessments, and integration planning
- Document current and target-state processes, controls, risks
- Oversee communication, engagement, training,



and resistance management
- Measure outcomes and assess change strategy effectiveness

Requirements:

- Three or more years of broad change management experience
- University degree or equivalent
- Two or more years of financial industry experience
- Experience with ADKAR, Kotter, or equivalent methodologies
- Excellent interpersonal and trusted relationship-building skills

Apply change strategy, stakeholder engagement, and process expertise as RBC IS advances adoption across strategic initiatives.

📌 Change Management Strategy Manager (Toronto)
🏢 RBC
📍 Toronto