Experience management and matter intelligence drive this hybrid Specialist role at Gowling WLG, based in Ottawa, Toronto, Hamilton, or Waterloo.

As part of Business Development & Marketing, you will capture and catalogue the Firm’s deals, cases, and advisory work. You will maintain centralized experience data, develop content, and support client development, revenue generation, and profile-building initiatives. Success requires communication, data accuracy, confidentiality, and stakeholder engagement.

Key Responsibilities:

- Capture, validate, and maintain matter information throughout lifecycles
- Draft confidentiality-compliant descriptions and experience summaries
- Adapt content for proposals, biographies, websites, and submissions




- Coordinate with lawyers and business teams across workflows
- Analyze experience data and support dashboard reporting

Requirements:

- Post-secondary degree in business, marketing, or related field
- Five or more years in relevant professional services experience
- Exceptional written and verbal communication skills
- Solid attention to detail, accuracy, quality, and confidentiality
- Proficiency in Microsoft 365 applications

Apply experience capture, content development, and stakeholder coordination skills to strengthen Gowling WLG’s market-facing initiatives.

📌 Experience Management Specialist Legal Services (Ottawa)
🏢 Gowling WLG
📍 Ottawa