Drive renewals and expansion for life sciences clients as an Associate Account Manager at Patsnap, working hybrid from Toronto with Wednesdays onsite. Build trusted partnerships while advising R&D; leaders through commercial conversations.

Manage a portfolio of innovative clients in Patsnap’s AI-driven SaaS environment. The role combines customer success, relationship management, account planning, and value realization. You will collaborate with Sales and Product teams while supporting retention and growth targets.

Key Responsibilities:

- Manage relationships across a portfolio of life sciences clients
- Drive renewals and quarterly expansion targets
- Lead account reviews and track customer objectives




- Identify risks and develop retention strategies
- Forecast renewals and expansion on a rolling basis

Requirements:

- Education in life sciences or biotechnology
- Experience hunting or managing accounts
- Solid consultative relationship management skills
- Ability to present, influence, and negotiate with senior stakeholders
- Organized, analytical, and proactive account planning approach

Bring life sciences knowledge, commercial communication, and relationship management skills to Patsnap’s Toronto customer growth team.

📌 Life Sciences Account Manager Toronto
🏢 PatSnap
📍 Toronto