CA$79,000.00–CA$131,000.00 yearly

Full-time

Full-time

Full-time

CA$41.15 hourly

Part-time

Full-time

CA$60,000.00–CA$105,000.00 yearly

CA$149,600.00–CA$199,500.00 yearly

Full-time

Full-time

CA$1,250.00–CA$2,000.00 monthly

Full-time

CA$98,000.00–CA$135,000.00 yearly

Temporary, Full-time

CA$3,500.00 monthly

Full time

Full-time

CA$65,000.00–CA$68,000.00 yearly

Permanent, Full-time

Full-time

CA$112,000.00–CA$144,200.00 yearly

Full-time, Part-time

Permanent

The cities near Brampton, ON that boast the highest number of management trainee jobs are:

- Toronto
- Mississauga
- North York
- Hamilton
- Vaughan
- Oakville
- Burlington
- Cambridge
- Guelph
- Pickering

The 10 cities near Brampton, ON that have the most job openings are:

- Toronto
- Mississauga
- North York
- Hamilton
- Vaughan
- Oakville
- Burlington
- Cambridge
- Guelph
- Pickering

The 10 most popular job searches in Brampton, ON are:

- amazon
- city
- work from home
- warehouse
- general labor
- general laborer
- security guard
- amazon warehouse
- weekend
- daycare

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components.



The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

- Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
- Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
- Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
- Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
- Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
- Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
- Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.




- Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
- Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
- Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
- Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
- Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

- 8+ years of experience in full-stack software development, including ownership of production applications.
- Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
- Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
- Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
- Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
- Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
- Experience integrating WFM with ACD, routing, HR, payroll, CRM, or dat

📌 Leaders of Tomorrow, Management Trainee Program (Brampton)
🏢 Toromont CAT
📍 Brampton