Deliver hands-on IT support at iA Financial Group’s Montreal office, using Windows, Mac, Android, and iOS expertise. Serve users directly on site.

As an IT Technician, you will provide people-focused technical assistance across the office. You will diagnose issues, manage support requests, configure devices, and guide users on technology best practices. The position also supports audiovisual equipment for corporate events and maintains accurate asset records.

Key Responsibilities:

- Welcome users at the IT service centre counter
- Diagnose issues and resolve assigned support requests
- Install and configure workstations, mobile devices, and accessories
- Maintain accurate inventory, asset, and documentation records
- Set up audiovisual equipment for corporate events

Requirements:

- Two to five years of IT support experience
- College diploma in information technology or related field
- Strong knowledge of Windows and Mac environments
- Technical knowledge of Android and iOS devices
- Advanced French proficiency and solid customer service skills

Support iA users in Montreal through responsive diagnostics, device management, customer service, and practical technology guidance.

📌 On-Site IT Support Technician Montreal
🏢 iA Financial Group
📍 Montreal