Requisition ID2398-Posted11/05/2026-Sir George Williams (Downtown)-CUSSU-Full-Time

Position Number:50000623
Department:Undergraduate Programs
Grade: GR10
Campus:Sir George Williams (Downtown)

Salary:$37.87- $45.60 per hour
Union/Association/HR Policy: CUSSU

Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role

Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a energetic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

SCOPE

Reporting to the Associate Dean, Undergraduate Programs, the incumbent provides administrative support to the Associate Dean and supports projects pertinent to the Office of the Associate Dean.

PRIMARY RESPONSIBILITIES

- Provide administrative and logistical support to the Associate Dean, Undergraduate Programs, to ensure the effective operation of the Undergraduate Programs.
- Schedule meetings and arrange conference space for various committees, such as the Faculty Student Request Committee, Undergraduate Curriculum Committee, and Academic Unit Head Search Committee, among others. Distribute related documentation and maintain the filing system.
- Perform various administrative tasks: correspondence,



filing system, telephone, minutes, and mail.
- Responsible for the purchase and control of the office supplies and materials for computers, printers, photocopier, and other equipment used in the Associate Dean, Undergraduate Programs unit.
- Organize on-site registration at the beginning of each semester and register students in courses (such as Van Berkom and KWPMP) upon the Associate Dean’s approval. Enter overrides in the SIS system year-round.
- Liaise with departments external to JMSB (such as Facilities Management, etc.) to ensure the effective organization of the Associate Dean’s office and its primary mandate.
- Provide academic procedural advising to students regarding the academic rules and regulations of the Faculty and the University.
- Perform a pre-screening of failed students – provide information regarding the “fail” regulations, decide and screen with respect to granting an appointment, give results to students, provide information, guidance, and non‑academic advice.
- Act as the contact person for all undergraduate student external competitions and as liaison between organizers.
- Handle student complaints by informing students of the procedures they should follow; maintain liaison with the student groups; solve complaints and inform the Associate Dean of major issues.




- Organize the administrative aspects of all courses that fall under the Associate Dean, i.e., contracts and book ordering. Inform faculty members of the rules and regulations of the Faculty.
- Participates in the organization of Valedictorian selection. Acts as a contact between the Associate Dean and the JMSB Service Team at the Registrar’s office; and organizes the conditional and failed control in yearly.
- Provide support to the academic advisors in their various responsibilities.
- Evaluate, grant, or deny requests for change of concentration (majors and minors) considering various requirements. Code accordingly in the system.
- Receive incident reports from faculty and the Examinations Office. Coordinate interviews with the Code Administrator, the student, and their advocate. Ensure that critical deadlines are respected, Code of Conduct regulations are followed, and students and all parties receive decisions. Process files through Archives when appropriate.
- Register students who have failed required courses three or more times through SIS and applies conditions, if any.
- Act as a backup for front‑line staff as needed.
- Perform other duties in support of the unit.

QUALIFICATIONS

- Diploma of College Studies (three-year technical DEC) in Office Systems Technology or another field pertinent to the primary responsibilities and two to four years of related work experience.
- Good knowledge (Level 4) of spoken and written English to write letters and short reports; good knowledge (Level 4) of spoken and written French to respond to work‑related questions, read government documents, and write correspondence.

📌 Assistant to the Associate Dean (Montreal)
🏢 Concordia
📍 Montreal