As a Senior Business Systems Analyst, you will own requirements for business-critical initiatives and connect strategy with delivery for the products our customers and advisors rely on. You will lead discovery with senior stakeholders, analyze the processes and systems behind each request, and ensure solutions address the underlying business need.
You will lead analysis for medium-sized initiatives from inception through benefits realization, influence scope and prioritization, resolve competing stakeholder needs, and strengthen analysis practices across the team. Success in this role requires analytical depth, confidence to challenge assumptions constructively, sound judgement in ambiguity, and a genuine interest in coaching other analysts.
Own the elicitation, analysis, and documentation of business, functional, and non-functional requirements across medium-sized initiatives. Challenge and reframe stated requirements to clarify the underlying business problem and desired outcome. Perform and guide data analysis to validate assumptions, estimate impact, and support recommendations. Define data mappings, interface requirements, and non-functional requirements for complex integration work. Partner with engineering and architecture teams to assess solution options, feasibility, and business implications. Own the user acceptance testing and business validation approach, including entry and exit criteria, test scenarios, defect triage, and business sign-off. Maintain and improve requirements traceability, documentation quality, and analysis standards within the team. Mentor less experienced analysts and lead peer reviews of requirements and analysis deliverables. Represent the business perspective in design sessions, governance forums, and prioritization discussions.



Lead post-implementation reviews to assess whether changes delivered the intended outcomes and benefits. 5-10 years of experience in business analysis and business systems analysis, including demonstrated ownership of requirements for medium-sized initiatives from inception through benefits realization. Requirements and Analysis: business rules; gap and root-cause analysis; Process Analysis: Complex cross-system process mapping; and exception and control analysis. Agile Delivery: Scrum or Kanban; and release or increment planning. Data and Query: SQL for independent data analysis; data modelling concepts; integration data mapping; and data-based impact assessment. Technical Literacy: REST APIs and integration patterns; and sufficient understanding of system and data architecture to assess feasibility. Testing and Validation: UAT strategy; test scenario design; presentations to senior business audiences; A track record of constructively challenging requirements and improving the resulting business or delivery outcome. Experience mentoring or coaching less experienced analysts. Excellent written and verbal communication skills, with the ability to explain business needs, options, trade-offs, and outcomes to engineers and senior stakeholders. Any of the following would be an asset:Business Case and Value: Business case development, benefits definition and tracking, and cost-value trade-off analysis. Azure DevOps,



ServiceNow, Figma or other wireframing tools, and Bruno or Postman for API exploration. Power BI, Databricks, KQL, Azure Data Explorer, and report or dashboard design. Methods and Techniques: BPMN 2.0, customer journey mapping, service design, and Lean or Six Sigma process improvement. Quality and Test Management: Xray test management, regression strategy, and accessibility requirements, including WCAG. advisor-facing or customer-facing digital products; and policy administration or claims platforms. Risk and Compliance: Regulatory change delivery, audit and control requirements, and personally identifiable information and data protection considerations. Mainframe-fronting or legacy modernization programs, data migration requirements, and parallel-run validation. Certifications: IIBA CCBA or CBAP, Certified Scrum Product Owner, SAFe, or an equivalent credential. Experience supporting regulatory or compliance-driven delivery with fixed external deadlines. Robust presentation, relationship-building, and interpersonal skills. Contributions to a broader analysis community through practice groups, standards development, or knowledge sharing. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características

📌 IT Business Analyst Senior (Winnipeg)
🏢 Manulife
📍 Winnipeg