Senior Customer Service Representative (Toronto)

Senior Customer Service Representative (Toronto)

09 Nov
|
Groupe Touchette
|
Toronto

09 Nov

Groupe Touchette

Toronto

Lead customer service through inbound calls, order coordination, and practical solutions while supporting an open, cooperative sales culture.

This Customer Service Representative position suits experienced professionals with five to seven years in sales team management or customer service. College or university studies, leadership, organization, and problem-solving skills are required. The work centers on delivering exemplary service while supporting customers, sales colleagues, and department procedures.

Key Responsibilities:

- Answer inbound calls and promote company product lines
- Enter client orders and follow delivery statuses
- Resolve first-level customer problems professionally




- Perform inventory searches with network and external suppliers
- Support Sales Team tasks and coworkers

Requirements:
- College or university studies combined with relevant experience
- Five to seven years in sales management or customer service
- Leadership, organizational, and problem-solving abilities
- Ability to manage high call volumes and priorities
- Tire industry experience is an asset

Apply customer focus, leadership, and order management expertise as a senior representative supporting clients and sales operations.

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📌 Senior Customer Service Representative (Toronto)
🏢 Groupe Touchette
📍 Toronto

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