Help healthcare professionals through Solventum customer support, combining transparent communication, order processing, and problem-solving in Mississauga. The schedule includes weekends.

As a Customer Service Representative, you will fulfill customer orders and provide technical support across Solventum’s healthcare business models. The work includes phone and written correspondence, complaint investigation, process guidance, and service improvement. You will collaborate with broad stakeholder groups and support the Global Service Centre Team offline.

Key Responsibilities:

- Provide technical support and address customer requests
- Fulfill rental, sales, and owned business orders
- Respond professionally through telephone and written correspondence




- Guide order entry processes for Global Service Centre colleagues
- Identify recurring problems and share solution insights

Requirements:
- Required education and customer service experience combination
- Two years with ERP systems or business applications
- Strong reporting and analytical skills
- Multitasking and problem-solving abilities under deadlines
- Flexibility for schedule adjustments based on call volumes

Bring healthcare customer support, analytical thinking, and order processing expertise to Solventum’s Mississauga service team.

J-18808-Ljbffr

📌 Healthcare Customer Support Specialist (Mississauga)
🏢 solventum
📍 Mississauga