Our client, a leading organization in the customer service industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting the Customer Service team. The ideal candidate will have excellent communication skills, problem-solving abilities, and a positive attitude which will align successfully in the organization.

Job Title: Customer Service Representative
Location: British Columbia (Remote)
Pay Range: $27/hr
Shift: 8 AM to 5 PM, Monday through Friday

What's the Job?

- Answer customer inquiries via phone, email, and chat in a professional and courteous manner
- Address and resolve customer complaints and issues in a timely manner
- Assist clients and customers with account-related inquiries and issues
- Provide accurate information about products, services, and company policies to clients and customers
- Document all customer interactions and maintain accurate customer records

What's Needed?
- High school diploma or equivalent; associate or bachelor's degree preferred
- Minimum of 2 years of experience in a customer service role
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Proficient in Microsoft Office and customer service software

What's in it for me?
- Opportunity to work in a dynamic and supportive team environment




- Gain valuable experience in customer service and communication skills
- Work with a reputable organization committed to employee development
- Competitive pay rate with consistent working hours
- Be part of a diverse and inclusive workplace that values your contributions

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop cutting-edge solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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📌 Customer Service Representative (Quebec City)
🏢 ManpowerGroup
📍 Quebec City