Lead retail operations at Mountain Warehouse by developing teams and delivering exceptional customer experiences every day. Use confident communication and performance focus to support store success.

As Assistant Store Manager, you will partner with the Store Manager to lead daily operations and maintain the Mountain Warehouse brand. You will motivate teams, drive training, monitor performance indicators, and uphold customer service standards.

The position combines people leadership, operational compliance, sales performance, stock management, and community connection.

Key Responsibilities:

- Partner with the Store Manager to lead high-performing teams
- Drive training, development, product knowledge, and transparent communication
- Maintain visual merchandising, housekeeping, health, and safety standards




- Monitor KPIs, sales targets, stock levels, and deliveries
- Address customer feedback and represent Mountain Warehouse professionally

Requirements:

- Proven track record in retail management
- Passion for outstanding customer experiences
- Explicit, confident communication with colleagues and customers
- Results-driven approach to goals and targets
- Problem-solving and decision-making aligned with company policies

Bring retail leadership, team development, operational discipline, and customer service focus to Mountain Warehouse store management.

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📌 Mountain Warehouse Assistant Store Manager (London)
🏢 Mountain Group
📍 London