Manage enterprise applications, version upgrades, and deployment support for NTT DATA North America’s remote Tech Operations team in Halifax.

As a Tech Operations Engineer, you will support critical tools including Workfront, Kronos, MetricStream, and Azure DevOps. The work emphasizes application administration, ITIL processes, security compliance, and SLA adherence. Collaboration with development and infrastructure teams supports timely incident resolution.

Key Responsibilities:

- Provide end-to-end support for enterprise tools and applications
- Maintain configurations, patches, and operational procedures documentation
- Collaborate on incidents within established SLA timelines
- Ensure security standards and governance policies remain supported




- Provide after-hours support through required on-call rotations

Requirements:

- Three or more years in application support or Tech Operations
- Expertise in application administration and troubleshooting
- Knowledge of ITIL processes and SLA adherence
- Robust security and compliance practices understanding
- Excellent communication and collaboration skills

Use application administration, ITIL, and compliance knowledge to support reliable enterprise tools for NTT DATA North America.

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📌 Enterprise Application Support Engineer (Toronto)
🏢 Linuxassociation
📍 Toronto