TD Insurance

79,100 - $111,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, wealth, travel, home and auto insurance, with more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada, At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow, TD Insurance offers a stable and dynamic work environment where talent is appreciated, and career development is taken seriously. In this role, you will handle a portfolio of complex, high‑severity and litigated Bodily Injury and Liability claims, applying advanced technical analysis and sound judgment to achieve fair and sustainable outcomes. You will ensure adherence to legal, governance, and corporate standards while proactively mitigating risk and protecting shareholder value.

You will act as a technical resource for colleagues, providing coaching, guidance, and mentorship to support capability development across the Casualty Claims team. You will also collaborate extensively with Legal Services, Actuarial, Underwriting, and Governance partners to align claim strategy, maintain consistency, and ensure operational excellence.

In addition, you will support FRC and CAT operations when needed, contributing to continuity, technical rigor, and strong customer experience during surge conditions.

Manage a portfolio of complex,



severe, and litigated Bodily Injury/Liability claims in alignment with TDI legal and governance frameworks.

Conduct advanced liability evaluations, risk assessments, reserve analyses, and resolution strategies.

Provide coaching, direction, and technical support to L2/L3 Analysts.

Serve as a subject matter expert in BI reserving, litigation strategy, jurisprudence interpretation, and technical consistency.

Prepare for and participate in NTAC (National Technical Authority Committee) meetings, including trial plans, budgets, and technical assessments.

Monitor changes in legislation, case law, and market practices affecting BI/Liability claims.

Provide insights and recommendations to leadership on emerging risks and potential procedural or policy improvements.

Partner with Legal Services, Actuarial, Underwriting, Governance & Control, and external defence counsel to align strategies and drive quality outcomes.

Support FRC and CAT queues during surge events, ensuring continuity of service and technical excellence.

Champion best practices that strengthen operational efficiency, customer experience, and claim quality.

Foster a positive, inclusive, and high‑performance culture aligned with TD values.

University degree in Law, Business, Criminology, Insurance, or related field.

- 3–5 years of progressive experience in Casualty/Bodily Injury claims, including litigated or high‑severity files.
- Proven expertise in BI reserving, risk assessment, and litigation management.
- Strong understanding of tort law, liability principles, and litigation processes.
- Excellent communication and relationship‑building abilities.
- Who We Are: As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice,



protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only):

📌 Claims Examiner(s) - Work from Home (Markham)
🏢 TD
📍 Markham