Lead POP MART store operations with retail leadership and customer experience expertise while supporting opening, closing, and daily execution. As Assistant Store Manager, you will support the Store Manager and guide Brand Associates. You will manage store processes, strengthen sales performance, and represent POP MART’s brand and culture. Your work includes customer service, team development, merchandising, inventory, and event support.

Key Responsibilities:

Manage Brand Associates, expectations, goals, and talent development

Act as manager on duty and deliver store results

Maintain clean, organized, secure store environments

Support marketing events, RoboShop operations, and business partners

Improve conversion, transaction metrics, and store sales trends

Requirements:

More than two years of retail store leadership experience

Retail industry knowledge and customer engagement skills

Ethics, values, integrity, and trust

High School Diploma and age eighteen or older

Ability to lift merchandise and supplies up to fifty pounds

Apply retail leadership, customer service, sales metrics, and POP MART product knowledge across daily store operations.

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📌 Assistant Retail Store Manager (Toronto)
🏢 POP MART
📍 Toronto