Support pediatric patients in Ottawa through registration and scheduling at CHEO, using Epic and bilingual English-French communication skills. This position serves families directly. The Patient Service Clerk creates patient profiles, registers visits, manages referrals, and schedules appointments. The work includes check-ins, check-outs, patient lists, workqueues, and family inquiries. Approximately six months of related experience and secondary school graduation are essential.

Key Responsibilities:

Create patient profiles and register visits in Epic

Input, scan, update, and manage electronic referrals

Schedule appointments, interpreters, clinic orders, and follow-ups

Greet families, verify demographics, collect required fees

Monitor workqueues, recall lists, files, supplies, and clinic operations

Requirements:

Secondary School Graduation Diploma

Approximately six months of related experience

Knowledge of Epic, Sunrise, and Outlook software

Bilingual English and French communication skills

Criminal Record Check and effective priority management

Bring Epic registration, appointment scheduling, and bilingual family communication skills to patient service at CHEO in Ottawa.

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📌 Receptionist Support (Ottawa)
🏢 CHEO
📍 Ottawa