Founded in 2015, Phil is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. As a Partner Support Specialist, you will play a critical role in the day-to-day operations that support the performance, accuracy, and timeliness of prescription processing across Phil’s Partner Pharmacy network. Foster a high-performing partner network by discussing performance trends, turnaround times, and aligning on clear goals for improvement





- Perform data entry and process requests for Phil’s regional partners
- Conduct investigative tasks required to support monthly financial reconciliations for partner pharmacies
- Collaborate with cross-functional team members to support company goals and performance targets, including finance, warehouse/logistics, engineering, and patient support.

2+ years of experience in administrative support, operations, customer support, or a related field

- Experience working with external clients or partners, with the ability to communicate clearly and professionally to resolve questions or issues
- Solid written, verbal, and interpersonal communication skills
- Experience using G Suite applications, with the ability to collaborate remotely through shared documents, communication tools, and project coordination platforms

Fully remote working workplace available in the following states: Full benefits (medical, dental, vision).
- Compensation: $20 – $24 per hour

📌 Client Support Specialist / Client Service Partner (Canada)
🏢 Phil
📍 Canada