This job posting includes permanent and temporary positions within the Investment Operations teams.

A career as an operational analyst in the great team of Investment Operations at National Bank means acting as an expert in handling our clients' requests. It is through your mastery of our processes and tools, your curiosity, your diligence, and your efficiency in processing these daily operational activities that you have a positive impact on the client, the Bank, and your team!

Analyse and interpret data to accurately carry out administrative requests

Achieve productivity and quality objectives and master end-to-end processes

Identify ways to improve performance and the experience of our clients and employees

Account openings and document management

Account and asset transfers

Account and securities administration

Operation Distribution Investissement

Our team stands out for a culture that commits to a balance between performance, daily enjoyment, and development opportunities.

We favor a variety of continuous learning forms to enrich your development, including learning by doing, training content made available to you, and collaboration with colleagues of diverse expertise and profiles.

Whether through our surveys or through our programs, continuous dialogue and feedback are encouraged.





Experience in customer service and/or administrative activities (ideally in a financial environment)

- Ease of use with Microsoft softwares
- Knowledge of banking systems, such as OSS-T80, Filenet, GDI, Accurate (an asset)
- Languages: In addition to competitive compensation, you’ll be eligible for a wide range of flexible advantages to help promote your wellbeing and that of your family such as:

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Virtual sleep clinic

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. Why work at National Bank?

For an environment that supports your career path

This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued.

📌 Investment Banking Analyst, MA (Toronto)
🏢 BNC
📍 Toronto