McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. Canada’s Best Diversity Employers

Inclusion , through eliminating barriers to belonging and success; Process Engineer

office. The successful candidate must have a minimum of 5+ in business analysis, process engineering, or transformation roles, ideally within professional services, legal, or consulting environments and will be responsible for driving the firm’s transformation agenda through end-to-end process re-engineering and documentation. This role is focused on identifying and eliminating inefficiencies, documenting current and future-state workflows, and helping to build scalable processes that align with the firm’s AI and digital transformation strategy. As a Process Engineer, you will be:

Process Documentation & Engineering

Conducting deep-dive reviews of existing operational and legal workflows to document and visualize current-state processes with a view to optimize them.

Analyzing, mapping, and redesigning business processes across legal and business services teams, with a focus on leveraging AI and automation.

Identifying pain points, inefficiencies, and opportunities for transformation, both AI-driven and non-AI, stemming from the Services Review and other strategic initiatives.

Project & Change Management

Supporting the implementation of service review recommendations using a tiered resourcing model.

Client Service Delivery, Skilled Resources, IT, Platform Solutions Team) to deliver transformation projects.

Assisting in the execution and monitoring of the mt2030 strategy, including periodic reviews and reporting on action plans.

Supporting pilot testing of new workflows, monitoring adoption, and iterating processes based on feedback to enhance outcomes over time.

AI & Data Strategy Support





contract analysis, legal research, practice management, HR, billing workflows).

Supporting the coordination and eventual migration of firmwide data governance activities to the Transformation team.

Assisting in the development and rollout of AI training programs for lawyers and business services staff.

Facilitating workshops, interviews, and meetings to gather requirements and communicate project progress.

Preparing clear and concise reports, presentations, and updates for the Senior Leadership Team (SLT), Board ofPartners, and other key stakeholders.

Promoting accountability and alignment across modules and work groups within the ATS structure.

Bachelor’s degree in Business, Engineering, Information Systems, or a related field; Lean Six Sigma, PMP, CBAP) an asset.

5+ years of experience in business analysis, process engineering, or transformation roles, ideally within professional services, legal, or consulting environments.

Familiarity with AI applications, data governance, and digital transformation initiatives.

Strong project management and change management skills.

Analytical mindset with a focus on problem-solving and continuous improvement.

Salesforce, ServiceNow) is an asset.

Proven ability to lead or support complex, multi-stakeholder projects with a strong focus on aligning business needs with transformation outcomes.

Competitive compensation, paid overtimeand generous time off, including a day off to volunteer and a day off for your birthday.

Strong community involvement and a commitment to equity, diversity and inclusion.

McCarthy Tétrault utilizes artificial intelligence (AI) technology as part of our application screening process to enhance the efficiency and effectiveness of our recruitment efforts by analyzing applications to identify candidates whose qualifications and experiences align with the requirements of the position.

📌 System Process Engineer (Toronto)
🏢 McCarthy Tétrault
📍 Toronto