Support group sales at Toronto’s Royal Ontario Museum using customer service and administrative precision in a part-time onsite position. Build tailored visitor experiences for diverse clients. As Group Sales Assistant, you will support ROM’s Tourism & Promotions team. Arrange visits for tour operators, performance troupes, corporate teams, and community organizations while managing inquiries, bookings, and follow-ups. Your work helps deliver excellent group experiences from first contact through post-visit.

Key Responsibilities:

Arrange and sell tailored group visits for diverse clients

Upsell exhibitions, guided tours, and team-building experiences

Respond to inquiries by email, phone, web, and in person

Schedule staff and volunteers, invoices, and payment processing





Track client interactions and update tourism listings

Requirements:

Some post-secondary education in tourism, marketing, or related studies

At least one year of administrative or sales support experience

Outstanding customer service and interpersonal communication skills

Robust organizational and multitasking abilities

Microsoft Word and Excel proficiency; ticketing systems familiarity is an asset

Bring client communication, sales support, and organizational skills to ROM’s group visitor experiences in Toronto.

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📌 Sales Clerk (Part-time) (Toronto)
🏢 Royal Ontario Museum
📍 Toronto