We're looking for a driven and adaptable Sales Development Representative (MDR) to support one of our clients with outbound prospecting. You'll help build pipeline by converting marketing-generated leads into qualified opportunities, while also proactively reaching out to targeted accounts that align with the client's ideal customer profile. This role is ideal for someone with sales development experience within SaaS, exposure to diverse buying groups, and a robust motivation to learn, adapt, and grow within the Collaboration business. The role will focus on supporting EMEA customers and report to the Virtual Sales leader.

Conduct outbound prospecting through email, phone, LinkedIn, and other channels to generate interest and schedule discovery meetings

Research target accounts and identify key stakeholders across buying groups

Build and maintain a healthy pipeline of qualified leads across multiple verticals

Collaborate closely with sales and marketing teams to align messaging, targeting strategies, and campaign execution

Maintain accurate and up-to-date records of activities, contacts, and lead status in Salesforce and Gong

Participate in regular pipeline reviews and provide timely updates on progress, challenges, and successes

Consistently meet or exceed monthly and quarterly activity and pipeline generation targets

Help refine outreach messaging and sequences based on performance insights and buyer behavior





2-4 years of experience in a sales development, business development, or inside sales role

- Solid understanding of outbound prospecting strategies and qualification frameworks (e.g., Experience working with CRM tools like Salesforce and outreach platforms (e.g., Gong, Salesloft, Outreach.Comfortable engaging with technical and business stakeholders across various industries
- 2-4 years of experience in a sales development, business development, or inside sales role
- Solid understanding of outbound prospecting strategies and qualification frameworks (e.g., Experience working with CRM tools like Salesforce and outreach platforms (e.g., Gong, Salesloft, Outreach.Comfortable engaging with technical and business stakeholders across various industries
- Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on apply.j-vers.com.

📌 Sales Development Representative (Service client / Support) (Ottawa)
🏢 Insight Global
📍 Ottawa