Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime prospect. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. As a Dining Reservation Agent with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm service and efficiency makes our guests feel welcome and valued – and set the stage for a memorable meal. Position Type: Permanent
Detailed knowledge of all Food & Beverage Outlets and their menu offerings
Promote and sell any in-house or upcoming Food & Beverage events
Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations
Answer telephone and email inquiries in a timely man
Customer service experience, preferably in a restaurant or hospitality setting
Skilled in Microsoft Office Suite (Word, Excel, Outlook)
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity.
📌 Reservations Agent (Permanent Full Time) (Lake Louise)
🏢 FAIRMONT
📍 Lake Louise
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