Investigate catastrophe claims for TD Insurance in Montréal, using analytical skills, empathy, and bilingual communication to support customers after major losses.

As a Catastrophe Claims Advisor, you will adjudicate Residential and Auto claims following fires, hail, tornadoes, and heavy rains. You will investigate damages, negotiate settlements, and provide advice throughout the claims process. Strong organization, customer service, and policy coverage knowledge support timely decisions and trusted guidance.

Responsabilités clés:

Investigate, negotiate, and settle Residential and Auto catastrophe claims

Open claims, arrange appraisals, assign contractors, and finalize settlements

Review inspection reports and estimates against reported losses





Maintain customer contact regarding claim progress and repairs

Collaborate with internal partners and external vendors

Exigences:

Two or more years of claims adjusting experience preferred

Solid analytical, investigation, organization, and time management skills

Excellent empathetic communication and customer service abilities

Bilingual English and French written and verbal communication required

Provincial claims licensing may be required

Bring claims adjusting expertise, negotiation ability, and compassionate bilingual service to TD Insurance catastrophe customers in Montréal.

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📌 Claims Insurance Processor (Montreal)
🏢 TD Bank Group
📍 Montreal