Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. We approach every project through our brand values:

Fight for the Customer
Practice Calculated Risk-Taking
Hone has been fully virtual from day one and will continue to be a remote-first employer.
They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. Hone is looking for a Pharmacy Operations Specialist to join our team. In this role, you will report to the VP of Pharmacy and Lab Operations and support our team by acting as a subject matter expert throughout the medication fulfillment process.

Process new and refill prescription medications accurately and efficiently using e-Prescribing software and other internal tools
Attentively complete data entry including prescription authoring, lab order generation, and other internal tracking tasks
Investigate issues with prescriptions and lab orders to identify and resolve any errors or incomplete items
Own the relationship with our pharmacy partners, from launch of new medications through ongoing quality review and demand forecasting, so patients get their prescriptions on time and without interruption.

2-3 years experience in a healthcare operations role,



preferably but not required to be in pharmacy or lab operations at a telemedicine startup; in lieu of experience, highly motivated college graduates with applicable majors (e.g. pharmacy, chemistry, biology, etc.) Experience with pharmacy and/or lab software applications and prescribing/ordering workflows is a major plus

- Awareness and appreciation of regulatory and legal requirements that must be understood and maintained in the telemedicine environment
- Technically savvy and able to learn new software applications quickly
- A remote-first work environment

Competitive compensation and equity options
Health, dental, and vision insurance coverage
Short-term disability and basic life coverage
Flexible Spending Accounts (FSAs)
Lifestyle Spending Accounts (LSAs)
We follow federal holidays and have uncapped time off for exempt employees
Budget for the technology tools you need (laptop, monitor, and/or special software)
A focus on company-sponsored activities to foster engagement (both virtual and in-person)
These benefits are available to full-time, regular employees, and not to independent contractors, part time employees, temporary employees, or interns.
We are proud to be an equal-chance workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions.

📌 Pharmacy and Clinic Operations Specialist (Canada)
🏢 Hone Health
📍 Canada