GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster growth opportunities. We are looking for Project Managers to join our Project Management Office team. Project Managers work alongside IT security professionals to help manage customers, quality, budget and efforts associated with projects related to all our professional services. The candidate will mostly assist in delivering GoSecure's services within the agreed upon duration, scope and constraints while managing stakeholders' expectations and objectives.
Client Relationship Management
Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Build and maintain strong client relationships to ensure a positive customer experience.
Advocate for customer requests and issues across departments and facilitate timely resolution.
Ensure client expectations are clearly understood, communicated, and managed.
Identify opportunities for service enhancements and follow-on consulting engagements.
Project Delivery Management
Plan and oversee the day-to-day delivery of projects throughout their entire lifecycle, including:
Planning
Monitoring and Control
Resource & Operational Management
Work closely with consultants, practice leaders, and delivery teams to support resource planning and allocation.
Support staffing decisions for client engagements and strategic initiatives.




Coordinate onboarding and transition activities for project resources as required.
Reporting & Continuous Improvement
Develop and maintain project and service performance metrics, dashboards, and reports.
Track project financials, including budgets, forecasts, effort consumption, and profitability.
Monitor client satisfaction and service delivery performance.
Identify opportunities to improve delivery processes, operational efficiency, service quality, and profitability.
Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field. MBA, PMP certification, or other relevant project management certifications are considered assets.
Bilingual in English and French, with excellent verbal and written communication skills.
Minimum of 3 years of experience in project management, professional services delivery, customer success, or a related field.
Experience managing client-facing engagements and coordinating cross-functional teams.
Experience with resource planning, project reporting, and operational performance tracking.
Knowledge of cybersecurity concepts, information security, governance, risk and compliance (GRC), network security technologies, or managed security services is considered an asset.
The following personal attributes and competencies are highly valued at GoSecure:
Strong interest in cybersecurity topics, including Ethical Hacking, Managed Security Services, Security Architecture, Governance, Risk and Compliance (GRC), and emerging security trends.
Strong organizational and planning capabilities with exceptional attention to detail.
Ability to manage multiple priorities concurrently in a fast-paced environment.
Strong customer service and relationship management skills.
Excellent verbal, written, and presentation skills in both English and French.
3 weeks' vacation, 5 personal days, paid bereavement days
13 paid holidays
Group insurance plan: health, dental, vision, disability, life, travel
Employee assistance program (Dialogue)

📌 Services Management Coordinator (Toronto)
🏢 GoSecure
📍 Toronto