Medical Information Specialist I position at Thermo Fisher Scientific supporting pharmaceutical and biotech clients. The role involves responding to technical and medical inquiries, managing adverse event reports, and conducting medical research while maintaining compliance with regulatory guidelines.
Respond to technical and medical inquiries via phone, email, internet, or mail regarding pharmaceutical and device products
Identify, record, and triage adverse events and product complaints according to organizational and regulatory guidelines
Analyze inquiries and document interactions in databases following client and regulatory requirements
Research medical literature and draft responses for complex inquiries in collaboration with internal and external contacts
Maintain knowledge of project policies, SOPs, protocols, GCPs, and applicable regulatory requirements
Bachelor's degree in Nursing or equivalent formal academic qualification
- Active RN license required
- 0–2 years of related skilled experience or equivalent education and training
- Fluency in English and French, both written and spoken
- Ability to interpret complex medical and technical information
- Proficient computer skills and attention to detail