Compucom is an industry leader in digital workplace services focused on creating better work experiences.We deliver experience-enhancing solutions that power today’s digital workplace, with everything our customers need for real-time collaboration, connection, and support.Why work for us?We put people first!Our associates are our most valuable assets. Our mission is to partner with those who want to grow their skill set and make a positive impact, as we do. Future associates will have technical and problem-solving skills, practical experience and great customer service skills in order to be successful. We provide the prospect to learn both hands‑on in the job, and through internal courses and external career development courses. A dynamic workplace requires a dynamic workforce.If you are a great fit on all levels, from skill set to alignment with our company culture, we look forward to hearing from you.C$90,000 per year Hamilton, ON, Canada All On-siteShare onJob DescriptionCompucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer‑centric, hard‑working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Networking Engineer to join our team.We are seeking a highly skilledNetwork Level 2 Analystto provide advanced administration, monitoring, and operational support within a large enterprise network environment. This role is responsible for maintaining stability, performance,



and security across Cisco-based infrastructure and Check Point security platforms.The successful candidate will possess strong hands‑on expertise inCisco routing and switching (mandatory)and demonstrate solid working knowledge across modern Cisco enterprise technologies includingCisco ISE, Cisco Wireless, Cisco Catalyst Center, and Cisco ACI. Experience withCheck Point firewalls is required .This role acts as the escalation point for Level 1 support, working directly with customers, vendors, and Level 3 engineering teams to resolve complex incidents and ensure optimal network performance.This role is onsite in Hamilton, ONKey Responsibilities Network Operations & SupportAdminister, maintain, and support enterprise Cisco network infrastructure including:Cisco Routing & Switching (Required)Cisco Wireless Controllers & Access PointsCisco ISE (Identity Services Engine)Cisco Catalyst Center (DNA Center)Cisco ACI environmentsSupport and troubleshoot Check Point firewall environments (Required).Perform advanced troubleshooting across LAN, WAN, wireless, and data center networks.Resolve incidents escalated from Level 1 support within SLA timelines.Conduct root cause analysis (RCA) for major incidents and recurring issues.Provide detailed technical documentation for incidents and resolutions.Implementation & Change SupportSupport network hardware and software upgrades, including IOS/NX-OS updates.Participate in change management planning, testing, implementation, and validation.Assist with site implementations, vendor engagements, and field engineering activities.Perform remote diagnostics and testing to validate alerts, events, and performance issues.Provide cabling and patching support within data centers and IDF/MDF closets when required.Serve as a technical point of contact for customer escalations.Coordinate with vendors (Cisco, Check Point, carriers) for advanced troubleshooting.Guide end users and helpdesk teams through complex triage processes.Participate in service transition activities and knowledge

📌 Networking Ii - C$90,000 A Year (Hamilton)
🏢 CompuCom Systems
📍 Hamilton