Enhance your career with Groundworks as an Appointment Center Specialist in Calgary. Engage customers through inbound and warm outbound calls while providing exceptional service every day.At Groundworks, we're seeking driven individuals to join our team in the Calgary office. This role offers a supportive workplace where you can showcase your communication skills and make a real impact. Ideal candidates should have over a year of customer service experience and a positive attitude to thrive in a dynamic setting.Key Responsibilities:Answer inbound calls and make warm outbound callsMaintain accurate customer information in the systemAdapt quickly to changes in work strategyFoster positive customer relationships through effective communicationPerform additional duties as assigned by supervisorsRequirements:Minimum 1+ years of customer service experienceExcellent phone skills and a competitive natureComfortable with computer usage and data entryAbility to work flexible shifts, including evenings and weekendsStrong motivation and adaptability in a fast-paced environmentBuild your future with Groundworks and utilize your communication skills to enhance customer relationships.