Be a pivotal member of our team as a Senior Technical Support Analyst for wealth management platforms in Toronto, ON. In this role, you'll troubleshoot applications and databases while leveraging SQL to ensure faultless service delivery.Your responsibilities will include providing comprehensive technical support, resolving performance issues, and managing support tickets efficiently using tools like ServiceNow or JIRA. With solid collaboration skills, you'll work closely with product and infrastructure teams to drive platform improvements.Key Responsibilities:Deliver technical support for system integrations and functioningIdentify and resolve issues related to applications and serversMonitor performance and enforce preventive maintenanceUse ServiceNow or JIRA for effective ticket managementLead analysis for incident and outage resolutionsRequirements:Bachelor's in IT, Computer Science, or equivalent experienceMinimum 3 years in technical support for financial systemsFamiliarity with SQL, APIs, and ticketing toolsStrong analytical and problem-solving skillsExcellent skills in conveying technical details to usersApply your technical acumen and support expertise to optimize our wealth management systems in Toronto.

📌 Senior Technical Support For Wealth Platforms (Toronto)
🏢 TALENT TO HIRE
📍 Toronto