Team Manager - Clinic Operations (nursing)Location: Montréal, QC, CA, H3A 3J2Job Function: AdministrativeJob Type: Full TimeSchedule: Monday to Friday, Day Shift (37.5 hours/week)DescriptionLead and inspire a nursing team in an occupational and preventive health clinic to deliver high‑quality clinical care and an exceptional patient experience. You will help strengthen a patient‑centered approach and support the continuous improvement of practices, with the goal of reinforcing our position as a leader in healthcare and ensuring optimal operational performance.Here’s How You’ll Make a DifferenceResponsibilities- Directly supervise nurses and serve as the primary point of contact for physicians- Schedule staff, manage replacements, and ensure optimal clinical coverage- Participate in recruitment, onboarding, training, and performance evaluation processes- Act as a clinical resource, team support, and engagement leader- Ensure compliance with clinical standards and quality and performance objectives- Monitor key performance indicators (patient satisfaction, operational efficiency, wait times, etc.) and promote continuous improvement- Implement and support clinical and organizational best practices- Oversee the use of medical equipment and act as a super‑user of the Electronic Medical Record (EMR) system- Maintain a patient‑centered approach and a high standard of service excellence- Manage sensitive situations and ensure effective issue resolution- Collaborate with internal teams to optimize the patient journey and daily operations- Work with other clinics to standardize and harmonize practices- Participate in the implementation of new processes, technologies, and services- Contribute to organizational growth and act as a catalyst for changeQualifications- A college diploma (DEC)



in Nursing and/or a Bachelor’s Degree in Nursing Science- 3 to 5 years of experience in operations management and/or personnel management in a healthcare workplace- Strong proficiency in both French and English, spoken and written (bilingualism is essential)- Excellent ability to work under pressure, demonstrating autonomy, resourcefulness, and efficiency- Strong sense of responsibility, along with excellent planning and organizational skills- Strong analytical skills and the ability to interpret organizational performance reports- A solution‑oriented mindset with a focus on continuous improvement- A positive, motivating attitude and a passion for the healthcare field- Advanced English proficiency required for regular interaction with external parties and internal stakeholdersBenefits- Employer‑matched pension plan available from day one- Group insurance plan available from day one- 3 weeks of vacation and 3 wellness days per year (paid time off)- Wellness spending account of at least $500 (up to $700)- Up to $5,000 per year for mental health support- 40% discount on TELUS and Koodo mobile plans- Comprehensive total rewards package covering competitive salary, bonus structures, and flexible benefits plan- Flexibility to work in‑office, virtually, or a combination of both based on the role’s requirements- Generous company‑matched pension and share purchase programs- Prospect to give back to communities in which we work, live and serve- Growth opportunities and learning & development opportunities- And much moreCompensationSalary Range: $72,000-$108,000Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience.EEO & AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.#J-18808-Ljbffr

📌 Team Manager - Clinic Operations (Nursing) - C$72,000 - C$108,000 A Year (Cape Breton Regional Municipality)
🏢 Telus
📍 Cape Breton Regional Municipality