Workforce Optimization Specialist (Job Id 15891)Job title: Workforce Optimization SpecialistJob ID: 15891Site: CA:ON:Toronto:St. Michael's HospitalCategory: Human ResourcesWork type: Full-Time PermanentClose date: July 6, 2026Salary range: 42.89-53.61Shift/ hours of work:DescriptionUnity Health Toronto is advancing an enterprise workforce management transformation to modernize how staffing is planned, scheduled, and deployed. This work includes implementation of a digital workforce management system alongside redesign of scheduling processes, policies, and operating models to support protected staffing, operational efficiency, and improved staff experience.The Workforce Optimization Specialist designs, analyzes, and improves workforce scheduling practices using data-driven and technology-enabled approaches. The role focuses on optimization of schedules, development of master rotations, and application of analytics, automation, and advanced tools to support consistent, efficient, and scalable workforce practices across a complex healthcare environment.Scheduling Optimization & Workforce DesignDesigns and optimizes workforce schedules and master rotations aligned with staffing requirements, workload, and collective agreement constraintsApplies structured methodologies to improve schedule quality, stability, and efficiencyEvaluates current scheduling practices to identify inefficiencies, variability, and redesign opportunitiesEnsures schedules support safe staffing, service demand,



and workforce sustainabilityIteratively refines scheduling models based on performance data and stakeholder feedbackPartners with operational leaders, managers, and Labour Relations to understand scheduling requirementsDevelops data models representing workforce structures, schedules, and staffing requirementsAnalyzes workforce data (e.G., utilization, overtime, absenteeism, vacancies) to inform optimization decisionsUses quantitative methods to evaluate and compare scheduling scenariosSupports development of scheduling KPIs and performance metricsTranslates analytical findings into practical workforce design improvementsAutomation & Tool DevelopmentDevelops and applies automated tools and templates to streamline schedule design and evaluation (e.G., Excel-based models, low-code tools)Identifies opportunities to reduce manual effort and improve consistency through automationBuilds reusable tools for schedule generation, validation, and reportingLeverages system capabilities to support scalable and efficient scheduling processesImplementation & System AlignmentEnsures schedules and data structures align with workforce management system design and configurationSupports testing and validation of scheduling logic and system outputsAssists with preparation, quality assurance,



and maintenance of scheduling dataWorks with technical teams to ensure seamless integration of schedules into system workflowsPerforms cross functional and other duties as assigned and/or requested.QualificationsMust have completed an undergraduate degree in Engineering, Health Administration, Business or related, Master’s degree is preferredTwo to Five (2-5) years of experience in Workforce management / scheduling / healthcare operations, Data analysis and modelling, Automation or technical tool developmentStrong analytical and problem-solving skills with ability to translate data into actionable insightsAbility to design and optimize complex scheduling solutionsStrong attention to detail and data accuracyStrong collaboration and communication skills to work with diverse stakeholdersAbility to manage multiple priorities in a dynamic environmentInterest in leveraging technology and data to improve workforce outcomesUnity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.#J-18808-Ljbffr

📌 Workforce Optimization Specialist - C$42.9 - C$53.6 An Hour (Winnipeg)
🏢 Unity Health Toronto
📍 Winnipeg