Dynamics 365 Finance & Operations Technical ConsultantSupport & TroubleshootingProvide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution.Handle incident and service requests in line with service level agreements (SLAs).System Configuration & MaintenanceAssist in configuring and maintaining modules within Dynamics 365 Finance & Operations and Project Operations (including Finance, Supply Chain, and Human Resources).Perform regular system checks, updates, and optimizations to ensure peak system performance.System Enhancements & Process ImprovementAssist in designing, testing, and implementing new features, functionalities,



or integrations within Dynamics 365 F&O.Collaborate with developers and technical teams to support system customizations and integrations.Version Upgrades & PatchesSupport system upgrades, patches, and current releases of Dynamics 365 F&O.Ensure minimal business disruption and smooth transitions during upgrade processes.Compliance & Security
- Ensure implementation of security protocols and adherence to compliance standards and financial regulations within the system.CompetenciesMicrosoft Dynamics 365 Unified Operations – TechnicalMicrosoft Dynamics 365 Supply Chain ManagementMicrosoft Dynamics 365 FinanceMicrosoft Dynamics AX 2012 – TechnicalMicrosoft Dynamics AX 2012 – AdministrationExperience6–8 years

📌 Dynamics 365 Finance & Operations Technical Consultant (Toronto)
🏢 Astra North Infoteck
📍 Toronto