JOB TITLE: DEVOPS ENGINEER - AI ENABLEMENT & PLATFORM OPERATIONSCONTRACT: 6 MONTHS WITH POTENTIAL TO EXTEND, LONGER TERM PROJECTHybrid 3 days/week in Toronto officeRate: $60-55/hr On INC Role: DevOps Engineer – AI Enablement & Platform OperationsThe role requires strong hands-on experience with GitHub ecosystems, Atlassian tools (Jira, Confluence, Rovo AI), CI/CD pipelines, and modern AI-powered developer tools, combined with the ability to coordinate with CIO teams to drive enterprise-scale AI adoption.Key ResponsibilitiesAI Tooling Enablement & Operations· Act as the primary technical point of contact for CIO project teams· Support POC execution, evaluation, and production rollout of AI features· Develop and maintain SOPs, FAQs, onboarding guides, and best-practice documentation for AI tool adoption· Coordinate vendor-led and internal training sessions· Track adoption metrics, usage patterns, and support volumes; produce executive-readydashboards and insights· Stay current on AI tooling releases, evaluate new features, and communicate operational impact, limitations, and enterprise readiness· Create and manage ServiceNow tickets including change requests, support tasks, request workflows, and intake dashboards· Maintain Jira and Confluence as the system of record for documentation, approvals, POC/pilot tracking,



and decision logs· Ensure all intake and enablement activities for all new AI features align with enterprise standards, security reviews, Responsible AI policies, and compliance requirements· Experience with enterprise-scale AI tool rollouts (POC, pilots through production enablement)Required Skills & Experience· Strong understanding of Dev SecOps, CI/CD pipelines practices· Deep experience with the GitHub ecosystem (including GitHub Actions, workflows, etc)· Strong hands-on experience with the Atlassian platform: Jira (project/board configuration, automation rules, JQL), Confluence (spaces, templates, macros), and Rovo AI capabilities· Demonstrated hands-on experience using AI-powered developer tools (GitHub Copilot)· Familiarity with Responsible AI principles· Working knowledge of developer tooling ecosystems (VS Code, Visual Studio & JetBrains IDEs)· Knowledge of MCP (Model Context Protocol) servers and AI agents· Develop and maintain Power BI dashboards to track adoption, usage, support metrics, and operational KPIs· Solid experience with ServiceNow: change requests, request workflows, support tasks, dashboards, and reporting· Proficiency in scripting languages (Python, PowerShell) and REST API integrations· Robust written communication skills — ability to produce intake summaries, SOPs, training materials, and executive-ready documentation· Excellent stakeholder coordination skills

📌 Devops Engineer - $55 - $60 An Hour (Toronto)
🏢 Hays
📍 Toronto