Firm-Wide Services (FWS) Lighthouse Leader The Firm-Wide Services (FWS) Lighthouse Leader serves as the strategic integrator and innovation quarterback across FWS, driving the adoption of AI, automation, and modernization within BDO’s operational functions. This role bridges Innovation & Change, Technology, and Functional Leadership teams to ensure that enabling functions evolve at the same pace and ambition as client‑facing service lines. Responsibilities Identify and prioritize innovation and AI opportunities across FWS departments in partnership with functional leaders. Lead efforts to proactively identify and embed AI and automation into business process design and redesign. Align people, processes, and systems with the firm’s technology roadmap. Develop playbooks to replicate successful pilots and quantify measurable impact. Support Human Resources and Learning & Development teams in defining future skills and creating learning pathways for upskilling. Participate in key vendor relationships (e.G., Workday) to ensure roadmap alignment. Translate functional priorities into actionable inputs for the firm’s technology roadmap. Identify integration opportunities and ensure governance, security, and reliability remain foundational. Build and lead a Digital Champions Community and establish an FWS Lab of certified citizen developers. Track and report progress on innovation, automation, and AI adoption across FWS. Present outcomes, ROI,



and improvement recommendations to I&C; and functional leadership. Continuously refine priorities based on business impact and learning. Success Criteria Demonstrate BDO Canada’s core values (Integrity, Respect, Collaboration) in all aspects of work. Understand clients’ industry, challenges, and opportunities; be seen as positive, professional, and delivering high‑quality work. Identify, recommend, and focus on effective service delivery to clients. Share in an inclusive and engaging work environment that develops, retains, and attracts talent. Actively participate in the adoption of digital tools and strategies to drive an innovative workplace. Grow expertise through learning and career development. Qualifications Strong experience in identifying and prioritizing innovation and AI opportunities across departments, in partnership with functional leaders. Experience leading efforts to embed AI and automation into business process design and redesign. Experience aligning people, processes, and systems with technology roadmaps. Experience participating in vendor relationships to ensure roadmap alignment. Experience building and leading a Digital Champions Community and establishing a lab of certified citizen developers. Ability to prioritize workloads and manage multiple tasks and deadlines. Compensation The annual compensation for this opportunity is $126,000 to $176,000. #J-18808-Ljbffr

📌 Senior Manager, Lighthouse Leader - Firm-Wide Services (Calgary) - C$126,000 - C$176,000 A Year
🏢 BDO
📍 Calgary