Support SCIEX customer operations in Concord as a Service Administrator, using reporting and problem-solving skills in an on-site role.This Service Administrator supports day-to-day administration within SCIEX's Customer Service organization. The position connects Field Service, Sales, cross-functional teams, and front-line groups while supporting service, performance, orders, and revenue targets. You will manage customer requests and service information.Key Responsibilities:Execute daily, weekly, and monthly service reportsProcess customer requests through phone, fax, and emailMaintain Install Base and warranty record integrityCoordinate instrument replacement and serialized component returnsSupport revenue recognition through acceptance documentationRequirements:High school diploma or equivalentAt least two years of relevant administration experienceService Administration or Customer Service experienceAnalytical skills for practical problem-solvingExperience with MS Office, Salesforce.Com, or Oracle 12Bring service administration, reporting, customer requests, and coordination skills to SCIEX's in office Concord team.

📌 Service Administrator Customer Operations (Vaughan)
🏢 SCIEX
📍 Vaughan