Job TitleBilingual Service Delivery Manager (Eng. + French)LocationMontreal, QCWork ArrangementHybrid (3 Day WFO/ Week)Employment TypeContractDuration12 monthsDomainBFSIPay RateCAD 68-70/hour (Incorporated)Application DeadlineJune 25, 2026SKILLS REQUIRED8+ years of overall IT experience, with at least 4 years in a Service Delivery Management role.Strong background in Azure Cloud Infrastructure (IaaS & PaaS) operations and governance.Experience handling onsite–offshore delivery models and managing distributed teams.Excellent interpersonal and communication skills in both English and French (spoken and written).Robust understanding of ITIL processes (Incident, Problem, Change,



and Service Request Management).Experience in customer relationship management and managing service escalations effectively.Valuable knowledge of Azure monitoring, automation, backup/recovery, and cost optimization practices.Preferred to have Certifications in ITIL and Azure.EEOC ComplianceWe are an equal prospect employer, and all qualified applicants will receive consideration for employment.DISCLAIMERAI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.#J-18808-Ljbffr

📌 Service Delivery Manager (Quebec City) - C$68 - C$70 An Hour (Winnipeg)
🏢 Pacer Group
📍 Winnipeg