The Breakdown:Burton is looking for social individuals to spread the stoke as part of our retail team at our Burlington, VT Flagship Store. Our team is the Jake-blue thread that connects our brand to your community and the snowboarding community at large. Our Key Holders provide invaluable connections to our customers every day. From Santa Monica, CA to Wrentham, MA each flagship store carries a unique vibe, tells a compelling story, and hosts events tailored to the community in which they sit.Are you passionate about assisting riders of all ages, ability levels and backgrounds? Do you embrace the outdoor community and the gear required to get out there? Do you simply enjoy helping people find what they seek? Are you a story-teller – whether it's about product, your first day on a board or last night's rad concert? Then you'll feel right at home on our team of fun-seekers and shredders! You'll be working alongside a tremendous group of people who know how to work hard while having as much fun as possible.You're excited about this role because you will:Drive a platinum experience for each Burton customerStrive to achieve store sales goalsOpen & close the store in the absence of the Store Manager and Assistant ManagerTake an active role incoaching and developing Store AssociatesDemonstrate enthusiasm and eagerness to stay current on all products, moments, stories and eventsAssist your team in executing all daily retail operations to support a smooth functioning storeBe an active member of the local community by attending and supporting in-store eventsModel flexibility by working nights, weekends and holidays to meet the needs of the businessPerform various store tasks including point of sale operation, shipping and receiving, stocking the floor,



housekeeping duties and building visual displays as necessaryUphold all company policiesYou'll be successful here by:Advocating for Burton by sharing the stories, energy and the innovation that define our brandActing as a role model for all Store AssociatesEngaging each customer and delivering the best experience possibleDeveloping into a true resource for both the local community and community-at-largePossessing a growth mindset and love of learningContributing to a high energy environmentAssisting customers in finding solutions that best meet their needsEmbracing the snowboarding community and sport, whether you are a seasoned rider or have never been on snowShowing up every day with a high level of integrity and dependabilityRemaining open-minded and coachableWe're excited about your qualifications:1-2 years of Keyholder or sales lead experience or an equivalent role at a retail store is strongly desired2+ years of customer service experience, preferably with a specialty or sales driven environmentYou are outgoing, social and enjoy engaging othersYou are of legal working ageAble to effectively communicate with internal team members and external customersPhysical requirements include the ability to twist, bend, squat, go up and down stairs, reach, safely lift 50pounds, climb a ladder and stand for extended period of time without assistancePrior experience in customer facing roles such as retail, customer/guest service, or food and beverage industry a plus, but not requiredThough we wish we could reach out to all applicants personally, you will only be contacted directly should you be chosen to move forward in the process. Candidates not chosen for this particular prospect are encouraged to check back often for other roles as they are posted. Keep trying!

📌 Seasonal Keyholder (Toronto)
🏢 Burton Snowboards
📍 Toronto