Senior Operations Specialist (Toronto)

Senior Operations Specialist (Toronto)

08 Nov
|
Clio
|
Toronto

08 Nov

Clio

Toronto

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are currently seeking a Senior Enablement Programs Operations Specialist to join our Revenue Enablement team in Toronto, Vancouver, Calgary or Remote-US. What your team does The Revenue Enablement team at Clio equips our sales and customer success organizations with the knowledge, skills, tools, and processes they need to drive revenue growth and deliver exceptional client experiences. We run a center of excellence operating model, manage the intake and operating rhythm that protects high-impact work, and partner closely with Sales, Customer Success, Product Marketing, and Revenue Operations to turn product launches into field‑ready execution. We are a team that runs on structure, data, and a genuine commitment to helping people do their best work. Who you are You are an operations-minded program manager who brings order to competing priorities. You communicate clearly with stakeholders across functions, you are data-informed, and you take real ownership of the cadence that keeps programs moving. When everyone is pulling in a different direction, you are the person who builds the structure that holds. Coordinate product launch programs end to end across Product Marketing, Product Enablement, Field Enablement, and Revenue Operations, keeping every launch on its timeline from pre‑launch prep through launch week Maintain the program management infrastructure, including DRIs, milestones, dependencies, and status reporting across concurrent launches Establish and document standard operating procedures for how enablement programs are scoped, built, and shipped Use generative AI to accelerate project planning, status synthesis, and reporting 4+ years of experience in program or project management,



revenue or enablement operations, or a PMO function ~ Experience building OKR tracking and reporting infrastructure ~ Strong project management skills with the ability to prioritize and move multiple workstreams forward simultaneously ~ Serious bonus points if you have Experience in a SaaS or technology company Proficiency with generative AI tools (Claude, ChatGPT, or similar) for project management and reporting Familiarity with LetterAI, Gong, Salesforce, or similar enablement and CRM platforms We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture. Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance ~ Hybrid work workplace, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. ~ Flexible time off policy, with an encouraged 20 days off per year. ~ EAP benefits for you and household members, including counseling and online resources ~401k matching and Child Education Savings ~ Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency.

📌 Senior Operations Specialist (Toronto)
🏢 Clio
📍 Toronto

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