DENTAL RECEPTIONIST — LEGACY DENTALPrince Albert, SK | Front Office | Monday–Friday | Private PracticeWe know that the front desk is the heartbeat of any dental practice. You're the first voice patients hear, the first face they see, and often the reason they come back. But let’s be honest, not every front office role offers the support, systems, and appreciation you deserve.We're here to change that. At Legacy Dental, we’re looking for more than a receptionist. We’re looking for a key team member, a patient experience champion, and a valued part of our daily operations. We want you to work with us, not for us.ABOUT LEGACY DENTALLegacy Dental is a fully digital, airway-aware practice with a strong reputation for comprehensive, patient-centered care. Our systems are modern, efficient, and designed to support a smooth, organized front office rather than constant firefighting.CBCT, iTero, CEREC, and fully digital workflowsA front office built on explicit systems and well-organized processesEvidence-based, comprehensive care supported by a team that communicates wellAn energetic team environment where professionalism, positivity, and patient care go hand in hand.A locally owned officePOSITION DETAILSEmployment Type: Full-Time, PermanentSchedule: Monday–Friday, between 7:30 AM–5:00 PM (40 hrs/week)Start Date: As soon as available / NegotiableProbationary Period: 4 monthsCOMPENSATION & BENEFITSBase Pay: $22–$30/hr based on experience and qualificationsBonuses: Performance-based incentives tied to patient experience and team targetsHealth & Dental Benefits: Included following probationary periodUniform Allowance: $150/yearSick DaysOn-the-job training provided — well‑organized systems from day oneNote: Full compensation details will be discussed during the interview process.KEY RESPONSIBILITIESGreet and check in patients with a warm,
professional approachManage scheduling for an assigned provider using Oryx Dental Software and Dr. Wilson's structured column‑based scheduling system. Each receptionist runs one provider's scheduleAnswer and direct a high volume of phone calls, emails, and patient inquiries promptlyCoordinate closely with the clinical team to manage scheduling, share patient information, support treatment planning, and ensure a smooth, efficient patient experience from check‑in to check‑out.Onboard new patients by completing and processing all required intake forms and recordsProcess incoming insurance payments and apply them accurately through the systemFollow up on insurance shortfalls, overpayments, and outstanding balances. Prepare and submit predeterminations.Assist with accounts receivable and collect patient payments at time of serviceMaintain accurate and up-to-date patient records and filesUphold patient confidentiality and privacy standards at all timesContribute to a positive, team‑oriented workplace cultureQUALIFICATIONS & REQUIREMENTSExperience: 2+ years of administrative experience required (dental or medical office strongly preferred)Software: Experience with Oryx or similar dental practice management software is a strong assetDental Knowledge: Familiarity with dental terminology, tooth numbering, and common procedures is a significant advantage, this will help you stand out as a candidateCommunication: Strong written and verbal communication skills; must be proficient in EnglishEducation: High school diploma requiredWHO WILL EXCEL HEREWe are looking for someone who:Takes pride in keeping things organized and running on timeGenuinely enjoys working with people and stays calm and focused when things get busyIs coachable, positive, and a true team playerHOW TO APPLYIf this feels like the right fit, we'd love to hear from you. Please email your resume along with a short note about what you are looking for in your next role to:
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📌 Dental Receptionist - C$22 - C$30 An Hour (Winnipeg)
🏢 LEGACY DENTAL
📍 Winnipeg