Position Purpose SummaryThe role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff training, reclamation and product donation flow, transportation, and processing of in-store donations.AccountabilitiesDirect all operations of store to meet sales targets and control expenses while maintaining customer service standardsHire, orientate, train, evaluate, recognise, discipline, and terminate based on Territorial/National standardsManage health and safety, labour & employee relations, and other related issues at a store levelDecide on in-store promotions and auctions and keep abreast of marketing trends by checking competitors’ stockPlan store layout to attract customers including window displays and merchandise displaysDetermine and maintain appropriate inventory levels based on spot checks and reviews of weekly sales recordsMaintain control of inventory by ensuring store donations are retrieved, sorted, and priced appropriatelyEnsure in-store safety for staff and customers (e.G., snow removal, clear fire exits, no obstacles inside/outside store, cleaning spillage and maintaining store cleanliness)Prepare financial and other requested reports to the National and Regional offices (sales reports, staffing costs, payroll data, etc.)Work with Salvation Army agencies to deliver emergency and disaster services as assigned by District ManagerResponsible to plan, organise, direct, and control all store operationsHelp store associates make connections with the customers and demonstrate a value-driven workforceRole CompetenciesResults drivenDeveloping direct reportsBuilding effective teamsManaging and measuring work/systemsMotivating othersProcess ManagementTime ManagementCritical Relationship ManagementInternal: Retail District Managers, other Retail Store Managers and store teamExternal: Guests, donors, vendors,



community store partnersManagerial/Technical ResponsibilitiesReports directly to the Store Manager. Direct reports: supervises a team of Sales Associates of different levels – responsible for hiring, terminating or making disciplinary decisions, directly supervising 10 or more full-time, part time, and/or volunteers, providing direction concerning current tasks or consulting in assignment.Financial and Material ManagementConsiderable material responsibilitiesEstablish and manage in-store budget within guidelinesExecute budgetary objectives by attaining sales marginsMaintain staff cost ratios and profit objectives as established by the regionEnsure nightly sales are deposited into the appropriate financial institutionAnalyse store financial statements and strategise appropriate action to attain financial goals and monitor the cost of goods (e.G., buying products from warehouse, tracking costs associated with product, etc.)Working ConditionsThis is a permanent full-time position.Typical retail selling floor environment.Back room sorting and stock warehousing with consideration for safety factors.Frequent exposure to fumes and dust and temperature fluctuations.Flexibility in personal work hours required.Frequent amount of interpersonal conflict dealing with customers, volunteers, students and/or employees.Work is varied with periods of repetitive tasks.Attention must be applied for accuracy when preparing financial documentation and staff scheduling.Would need to be accessible in emergency situations as they arise.May be required to work overtime,



as needed.Working outside of business hours – yes; store hours will drive the nature of this role’s work: usually 9AM – 9PM, but time may vary for different stores based on the business needs.Work outdoors – rarely.Education, Experience and QualificationsWillingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.Work in compliance with OH&S; Act and regulations and abide by The Salvation Army’s health and safety policies and procedures.Alternative combination of education and experience may be considered.Completion of a college diploma in Business Retail Management or equivalent – an asset.Basic accounting skills required.First aid training required or willing to learn in‑house.Working knowledge of Microsoft Office applications.Three years of progressive experience in retail.Thrift retail experience would be an asset.Fashion background would be an asset.Microsoft Office – PowerPoint, Excel, Word required.Experience working for not-for-profit/charitable and retail experience is an asset.French language an asset.Communication, organisational, problem‑solving, relationship management and negotiation skills are required.Attention to detail.Ability to lead and develop a team.Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion.Compensation and BenefitsThe target hiring range for this position is $58,531.20 to $73,174.40 with a maximum of $87,817.60. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills and qualifications relevant to the role.Benefits include:Health and dental benefitsPaid vacation and sick timeRRSP matchingOpportunities for skill development and career advancementReasonable accommodation upon request#J-18808-Ljbffr

📌 Store Manager - C$58,531.2 - C$87,817.6 A Year (Winnipeg)
🏢 The Salvation Army
📍 Winnipeg