A Victoria's Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a PINK Manager. This role reports to the Store Manager or PINK Manager, as assigned.Key ResponsibilitiesVisual execution within the PINK businessProduct storytelling and selling behaviors that bring the brand to lifeSales floor and fitting room standards (if applicable)Category-level execution aligned to brand priorities and directionPartners with Operations Leaders to ensure product availability and readinessIdentifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent executionScope and level of responsibility may vary based on store size and business complexity. In some locations,
this role may take on broader responsibility for leading the businessStore Leadership ExpectationsLeading and demonstrating company valuesExecuting the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.Coaching & development of associatesExecuting Daily Work Force Management actions to manage labor hoursMaintaining visual merchandising standards.Collaborating with Sales Leadership Teams to ensure seamless executionLeading and modeling behaviors that link to leadership competencies.Demonstrating and leading company policy and procedures.Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing.