Come... Enjoy... Work in a fast paced, dynamic workplace. Located on the Tsuut'ina First Nation, Grey Eagle Resort & Casino is Calgary's number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.Position OverviewUnder the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event Centre through directing and coordinating the housekeeping operation in accordance with hotel and event centre standards, as well as managing the Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect everywhere".Responsibilities IncludeDevelop, recommend and implement standards and objectives for the Housekeeping departmentDevelop, recommend and implement housekeeping policies and proceduresEnsure the safety of employees by controlling the use of cleaning solutionsSupervise the staff of the Housekeeping department, interviewing and hiring new employees, carrying out performance appraisals, motivating staff, directing the training and development of staff and carrying out disciplinary actionInspect public areas, identify problems and assign workSpot checks cleaned rooms to ensure that standards are maintainedLead department meetings to communicate information and resolve problemsPrepare and update Housekeeping schedules and control daily work assignments and staffingComplete an inspection of the hotel's main areas daily to ensure cleanliness standards are metCheck hotel occupancy to ensure that staff are scheduled to meet demandEvaluate staffing needs dailyliaise with Front Office staff to identify special needs and guest requestsReview payroll information to ensure accuracyComplete a monthly linen room inventory and order supplies from the StoreroomFollow up with the Maintenance department to ensure work orders are completedObtain quotations and purchase various Housekeeping suppliesOversee the work of outside contractors such as dry cleaners, outsourced cleanersAddress and supervise cleanliness issues relating to guest room capital projectsWork in compliance with the Occupational Health & Safety Act and regulations.Ensure work areas are kept clean and organized to prevent any possible hazards to his/herself' and/or fellow employeesEnsure that the equipment, materials, and protective devices are prescribed, maintained in good condition and used as prescribedEnsure the measures and procedures prescribed are carried out in the workplaceOther duties as assignedEducation And ExperienceHigh school diploma or work related equivalentHospitality Management diploma and AssetMinimum three (3) years experience in hotel housekeeping industryMinimum three (3) years supervisory experienceWHMIS and Biohazard clean up experience is an assetFirst Aid TrainingKnowledge, Skills And AbilitiesExcellent interpersonal and communication skills are required in order to, promote, maintain and deliver impeccable service standards at all times.Customer service experience and well-developed leadership skills.Proven ability to coach, mentor and train associates.Excellent oral and written communication skillsMust be accurate and detail oriented.Must be able to work in a variety of shifts.Must be able to lift weight of up to approximately 50 lbsWorking knowledge of floor machines (and any other relevant equipment) and asset.Ability to work in a physically demanding area, able to lift and handle repetitive movement is required.Experience with performance management through education and actionWe thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.Priority will be given to Tsuut'ina Nation members.

📌 Executive Housekeeper (Calgary)
🏢 Grey Eagle Resort & Casino
📍 Calgary