We are looking for a skilled and curiousUX Researcherto join our Worldwide Grocery Stores (WWGS) UX Research team atAmazoninVancouver, BC. In this role, you will partner closely with product, design, and business teams to generate actionable insights that shape customer-facing and internal service experiences at scale.As a UX Researcher, you will independently plan and execute mixed-methods research — including usability studies, generative discovery, surveys, and contextual inquiry — to inform product strategy and design decisions. You will translate complex findings into clear, compelling narratives that help stakeholders understand customer needs and prioritize with confidence.Key ResponsibilitiesDesign and conduct end-to-end research studies using qualitative and quantitative methodsSynthesize findings into explicit insights and recommendations that drive product and design decisionsPartner with UX designers, product managers, and business stakeholders to identify research opportunities and integrate insights into the product development lifecycleCommunicate research findings to cross-functional teams and leadership through presentations, reports, and artifactsContribute to team research standards, processes, and knowledge-sharing practicesSupport Guided Self-Service research initiatives,



enabling product teams to conduct lightweight research with appropriate guidanceUse AI tools to increase research velocity and reduce workloadBasic Qualifications3+ years of proven success leading User Research projects with demonstrated impactBachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related fieldExperience leading User Research projects with demonstrated impactEnd-to-end research experience covering study design, recruiting, moderation, analysis, and reportingExperience with lab-based user testing, remote testing, iterative prototype testing, survey design, and multiple methods within a studyPortfolio demonstrating past work experience and deliverables (e.G., study plans, reports, personas)Preferred QualificationsMaster's degree in Human Factors, HCDE, or Cognitive PsychologyKnowledge of quantitative data analysis and statisticsExperience conducting and applying research in a global contextExperience working in a highly Agile/Scrum environmentCompensation & BenefitsBase salary range: $83,900 – $140,100 CAD annually. Total compensation may include sign-on payments and RSUs. Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D;), RRSP, DPSP, paid time off, and wellness resources.3+ years leading user research projects; bachelor's degreein HCDE, Human Factors, Cognitive Psychology, or related field; end-to-end research experience including study design, recruiting, moderation, analysis, and reporting; experience with lab-based and remote usability testing, prototype testing, and survey design; portfolio of pastdeliverables required#J-18808-Ljbffr

📌 Ux Researcher - C$83,900 - C$140,100 A Year (Toronto)
🏢 Amazon
📍 Toronto