Lead digital campaign activation at XR with technical QA and client communication across advertising platforms, from trafficking through post-launch support.
As a Senior Customer Experience Specialist, you will serve agency, brand, and publisher partners using XR Extreme Reach’s video advertising platform. Own campaign operations across order receipt, trafficking, launch, in-flight changes, troubleshooting, and post-mortems. Apply knowledge of digital video, CTV, display, and social ecosystems while coordinating client expectations and technical requirements.
Key Responsibilities: Own digital campaigns from order receipt through post-launch changes
Review assets, tags, instructions, and publisher specifications
Configure campaigns across ad servers, DSPs, publishers, and CTV
Perform pixel, tag, pre-launch,



and post-launch verification
Resolve discrepancies and provide rotating emergency support
Requirements: Five-plus years in digital ad operations or campaign activation
Knowledge of VAST, VPAID, tags, pixels, and platform specifications
Experience with campaign platforms such as Google Campaign Manager 360
Exposure to Charles Proxy, Fiddler, Wireshark, or similar tools
Bachelor’s degree or equivalent practical experience
Apply digital advertising operations, campaign trafficking, technical debugging, and QA expertise to XR’s client campaigns.

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📌 Senior Digital Ad Operations Specialist (Ontario)
🏢 XR
📍 Ontario