Industrial Parts Customer Service Advisor (Nova Scotia)

Industrial Parts Customer Service Advisor (Nova Scotia)

08 Nov
|
Meridia Recruitment
|
Nova Scotia

08 Nov

Meridia Recruitment

Nova Scotia

Use customer service and problem-solving skills to identify industrial parts, answer technical inquiries, and support DAC customers in Dartmouth, Nova Scotia.
DAC Industrial Engines is seeking a Parts Advisor to serve as a primary customer contact. The position involves parts availability, pricing, recommendations, orders, and relationship building across Atlantic Canada’s industrial markets. Strong communication, mechanical aptitude, computer skills, and a desire to learn support success in this customer-facing role. Experience with ERP systems, inventory systems, parts catalogues, or OEM platforms is an asset.
Key Responsibilities: Answer customer questions across multiple communication channels
Identify correct components for equipment applications
Provide availability, pricing, and technical information




Source products when availability challenges arise
Maintain relationships supporting repeat business and loyalty
Requirements: Customer service and relationship-building experience
Foundational knowledge of machinery or mechanical systems
Excellent communication and problem-solving skills
Solid computer skills, including Microsoft Office
Desire to learn products, systems, and terminology
Support industrial customers through accurate parts recommendations, responsive communication, and practical problem-solving at DAC Industrial Engines.

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📌 Industrial Parts Customer Service Advisor (Nova Scotia)
🏢 Meridia Recruitment
📍 Nova Scotia

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